When you sign up with or make a purchase from Greenline Australia, we ask you for personal information. We may combine the information you submit with information from other Greenline Australia services or third parties in order to provide you with a better experience and to improve the quality of our services. This will not occur without your consent unless necessary for site security. This data is retained for as long as you have an active account with Greenline Australia.
We may collect non-personal identification information whenever you interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.
When you access the services of Greenline Australia via browser, application or other clients we record certain information using our traffic analysis tool, Google Analytics. This information is stored in an anonymised manner but does include data such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.
When you send an email or other communications to Greenline Australia, we may retain those communications in order to process your enquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services or products but never to send you communications that are not related to your purchases or that you have not opted into.
In addition to the above, we may use the information we collect to:
If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
You can use Greenline Australia to review and control the information stored in your Greenline Australia account. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of the Greenline Australia features and services may not function properly if your cookies are disabled.
Greenline Australia only shares personal information with other companies or individuals outside of Greenline Australia in the following limited circumstances:
We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorised access to systems where we store personal data.
We restrict access to personal information to Greenline Australia employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.
When you use Greenline Australia services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardise the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period before they are deleted from our active servers and may remain in our backup systems.
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.